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Family Group Conference Plus

The nationally accredited family group conference service has been established for over ten years.

The service offers family-led meetings, called family group conferences, which are aimed at achieving positive change to improve the lives of children and young people. Families come together to discuss and agree on what they feel needs to happen to support the changes that are needed in a child life. The family group conference provides the structure for this to happen.

Situations where a request to the family group conference plus service could be made will include:

  • Preventing reception into care
  • At the point of a pre-birth assessment starting
  • Where families are already involved in court processes
  • Prior to consideration of court involvement as promoted in the pre-proceedings checklist
  • Where there are child protection concerns, and it is felt the family would benefit from using our services to help support the required changes
  • At the point of child in need to prevent further escalation or support a step-down to early help

Visit their webpage for more information.


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ChatHealth Logo

Devon County Council runs a confidential secure text messaging service for parents of children aged 0-19 years called ChatHealth. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens. You can also call our Public Health Nursing hubs on the numbers listed below.

If you are concerned about the safety of a child in Devon, contact our Multi-Agency Safeguarding Hub (MASH) on 0345 155 1071 or email with as much information as possible.

This page was last reviewed on 29-04-2022

This page will be next reviewed on 29-04-2025