Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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See what your area’s health visiting team offers

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Your health visiting team is:

Winchester

ChatHealth Logo

Hampshire and Isle of Wight NHS Foundation Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called ChatHealth. The service operates Monday to Friday from 9am to 4pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

You can also call your health visitor on: 02382 313088 or email: winchestercityhv@southernhealth.nhs.uk

Your Health Visiting offer:

1

Antenatal contact

From 28 weeks of pregnancy you will be offered an appointment with your health visitor.  This is approximately an hour long where you can find out about our service and discuss your health, your baby’s health and preparations for your baby’s arrival.

2

New birth contact

We will contact you to make an appointment to see you and your new baby at home, usually when your baby is between 10 and 14 days old.  This appointment lasts an hour and is an opportunity to discuss your birth and labour, your baby’s care and your experiences as a parent so far and any other questions you may have.  We can help support and give advice on feeding and caring for your baby.

3

6-8 week postnatal contact

When your baby is 6-8 weeks old you will be offered a contact with your health visitor. This may be at home, in a clinic setting, at a children’s centre or by a telephone call.  At this contact we will review your baby’s health and development.  It is also an opportunity for you to ask any questions that you may have regarding the care of your baby and discuss how you are feeling physically and emotionally since the birth.

4

8-12 months health review

Health reviews are a time for you to see how your child is progressing (children are all different and will develop at different rates for all sorts of reasons).  These reviews may be carried out by a Health Visitor or a Community Nursery Nurse.  Before the health review you will be sent two Ages and Stages questionnaires to help you record all of your child’s achievements and they will also give you chance to voice any concerns that you may have about your child.  Please bring the completed questionnaires and your child’s personal child health record (Red Book) with you to the appointment.

5

2-2 1/2 years health review

Health reviews are a time for you to see how your child is progressing (children are all different and will develop at different rates for all sorts of reasons).  These reviews may be carried out by a Health Visitor or a Community Nursery Nurse.  Before the health review you will be sent two Ages and Stages questionnaires to help you record all of your child’s achievements and they will also give you chance to voice any concerns that you may have about your child.  Please bring the completed questionnaires and your child’s personal child health record (Red Book) with you to the appointment.

Universal Plus: A service for some families:

Your health visiting team can provide additional support when needed.  You can self-refer for support with:

  • Parenting / adjusting to parenthood
  • mental health and wellbeing
  • Infant feeding / breastfeeding
  • Introducing solid food and feeding issues
  • Healthy eating / healthy weight
  • Home safety
  • Managing minor illnesses
  • Behaviour and sleep management
  • Toilet training
  • Child not developing as expected
  • Complex health needs / disability
  • Getting “ready for school

Universal Partnership Plus: A service for a few families

We will work with you to devise an individual plan of support based on your needs.  This may be needed when a child or parent has a disability or complex health needs, or because the Early Help Hub or Children’s Services are providing support to help you.