ChatAutism is a messaging service that provides a safe and easy way to send a text message to a healthcare professional and get confidential help and advice.
Through ChatAutism, diagnosed or non-diagnosed autistic people – or their family and carers – are able to access advice and support directly from the Specialist Autism Team on topics such as:
- emotional wellbeing
- how to have a healthy lifestyle
- how to have healthy relationships
- advice on drugs, alcohol and smoking
- support with understanding autism
- signposting to helpful resources
- assessment and diagnosis advice.
This service is open to people of all ages.
Text the Specialist Autism Team on:
07312 277097
The service is available 9am-5pm every week day, excluding bank holidays. The text line stays open during the school holidays too. You will receive a response within 24 hours, Monday to Friday.
This service is totally confidential: your information will only be shared if the health professional is worried about you or someone else’s safety or if you share information which may be concerning or put you or someone else at risk or danger.
Leicestershire Partnership NHS Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called Chat Health. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.
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Leicester City:
text
07520 615381 -
Leicestershire & Rutland:
text
07520 615382
Leicestershire Partnership NHS Trust runs the Healthy Together Helpline for parents and carers in Leicester, Leicestershire and Rutland. The Helpline’s qualified health and administrative professionals offer easy to access, safe and free advice, support and signposting. Calls are answered from 9am – 4.30pm on weekdays, excluding bank holidays. Calls are charged at the same rate as calling a standard landline number.
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Leicester, Leicestershire & Rutland:
call 0300 300 3001
Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.