The ‘Ask Me’ campaign is a process to facilitate women and birthing people being able to escalate if they have concerns/questions about aspects of their care, feel they aren’t being listened to or want a second clinical opinion whilst they are admitted to hospital.
The ‘Ask Me’ campaign is part of University Hospitals of Leicester’s ‘Call for Concern’ initiative and applies to women and birthing people who are receiving care in Maternity Assessment Unit, antenatal/postnatal wards, birth centres and delivery suite.
Leicestershire Partnership NHS Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called Chat Health. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.
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Leicester City:
text
07520 615381 -
Leicestershire & Rutland:
text
07520 615382
Leicestershire Partnership NHS Trust runs the Healthy Together Helpline for parents and carers in Leicester, Leicestershire and Rutland. The Helpline’s qualified health and administrative professionals offer easy to access, safe and free advice, support and signposting. Calls are answered from 9am – 4.30pm on weekdays, excluding bank holidays. Calls are charged at the same rate as calling a standard landline number.
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Leicester, Leicestershire & Rutland:
call 0300 300 3001
Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.
