Interpreting services

If English is not your first language, during your pregnancy, staff will use interpreting services to talk to you. This will help you feel involved in decisions about your care and help you understand information.  Please talk to your midwife or doctor about any concerns you might have.

In Leicester, the current translation service used is DA languages. They have a full range of services, including face- to-face, phone and video interpreting.

Midwives and doctors will not use your family members for interpreting. Using NHS services is safer for you. All information shared will be kept confidential and private and will not be shared with anyone else.

Interpreting services are free, you will not be charged any money for using them.

Cardmedic app

Leicester maternity services are focused on improving care and health results for women and birthing people whose first language is not English.

The use of a translation app called Cardmedic has been trialled. The Cardmedic app can currently translate spoken words into 40 written languages. The app is available for smartphone, tablet and PC.  Staff currently have access to some of the scripts and to the ‘Live Translate’ option.

JanamApp

This pregnancy information guide has been developed in Leicester for South Asian mothers.

The JanamApp has information about

• pregnancy
• labour
• after your baby is born

It is available in: English, Urdu, Gujarati, Hindi, Punjabi, Bengali.

Click here for more information about the JanamApp.