Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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ICON - Baby crying advice and support

A website which provides information about infant crying and how to cope.

A website which provides information about infant crying and how to cope is being highlighted by Nottinghamshire Healthcare NHS Foundation Trust’s Healthy Family Teams.
ICON is a programme that provides information about these issues, with lots of resources which can be shared and downloaded.
ICON stands for:

• I – Infant crying is normal
• C – Comforting methods can help
• O – It’s OK to walk away
• N – Never ever shake a baby

Speak to someone if you need support such as your family, friends, midwife, GP or health visitor.
For more information visit: Icon Cope

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Nottinghamshire Healthcare NHS Foundation Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called Parentline. The service operates Monday to Friday between 9am and 4.30pm, excluding bank holidays. All texts will be responded to by a public health practitioner within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.

  • Parents and carers of children aged 0-19:



Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

This page was last reviewed on 14-10-2021

This page will be next reviewed on 14-10-2024