Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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Start a chat with a health visitor in your area

Find out whether a ChatHealth messaging service for parents and carers of babies and children under 5 is available in your local area.

ChatHealth is a confidential text messaging service that enables parents and carers to contact their local health visiting team for confidential advice and support. You can get in touch for advice about any aspect of your baby or child’s physical or emotional health.

Visit chathealth.nhs.uk to find help near you using your town or location. If you are using your mobile phone, you can also start a text messaging conversation with your school nurse from this page.

Find out more about texting a health visitor:

Disclaimer:

We might inform someone if we were concerned about your safety but we would usually speak to you first. Your messages are stored and can be seen by other health care staff who follow the same confidentiality rules, We aim to reply to you within one working day and you should get an immediate message back to confirm we have received your text. Text will only be seen during working hours. If you need help before you hear back from us contact your GP, nearest walk in centre or dial 111. Our text number does not receive voice calls or MMS picture messages. We support messaging from UK mobile numbers only (which does not include messages sent from landlines, international mobile numbers and some ‘number masking’ mobile apps). To prevent the health professional from sending messages to you, text STOP to our number. Messages are charged at your usual rates.

ChatHealth Privacy Notice and Terms of Service

ChatHealth Logo

South Warwickshire NHS Foundation Trust runs a confidential secure text messaging service for parents of children aged 0-5 years called ChatHealth. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a health visitor within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the service reopens.

  • Warwickshire Health Visiting Service:

    text

    07520 615293
  • For contact phone numbers navigate to:

    the services tab then 'Your health visiting service'.

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

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Page last reviewed: 07-03-2022

Next review due: 07-03-2025