Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999
If you have a child between the ages of 0- 5 years and live in Buckinghamshire, you can contact our Health Visiting service via ChatHealth, a dedicated, secure text messaging service.
The ChatHealth service enables parents and carers to get confidential health advice and support on a whole range of issues, including
- Infant Feeding
- Child Development
- Healthy Eating
- Behaviour difficulties
- Parenting concerns
- Emotional Health
How do I text the Health Visiting service
The number to use is 07312 277363
How does it work?
The texting service is available from 9am to 5pm every week day, excluding bank holidays. You will receive an automated message straightaway to confirm that your text has been received, and then you will get a text response within 24 hours.
This service is confidential
Your messages are stored and can be seen by health care staff who follow strict confidentiality rules. If they are concerned about your safety, they might inform someone, but would usually speak to you about this first.
Remember, health professionals will only see your text during working hours (9am to 5pm). If you need help more quickly, you should contact your GP, nearest walk in centre or dial 111.
Please note that the ChatHealth text service cannot receive voice calls or MMS picture messages. To prevent the health professional from sending messages to you, text stop to the number. Messages are charged at your usual rate.
