Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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If your child is unwell, consult HANDi this winter

Doctors in Devon are reminding parents to consult the HANDi paediatric app if they aren’t sure what to do when their child is unwell.

The free app, available to download onto any Apple or Android device, was launched specifically with children in mind and is loaded with expert advice, support and guidance for parents with concerns about their children.

The easy-to-use app was designed with local paediatric consultants to provide clear, concise information for parents and carers.

The award-winning app asks a series of questions about the symptoms the child has and then advises the best course of action to take, whether to treat the condition at home, consult a pharmacist or GP, and if it is serious to head to the Emergency Department.

For more information, including a helpful video about what local mum, Gemma, has found useful on this app, be sure to pop over to our If your baby is unwell article.

ChatHealth Logo

Devon County Council runs a confidential secure text messaging service for parents of children aged 0-19 years called ChatHealth. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens. You can also call our Public Health Nursing hubs on the numbers listed below.

If you are concerned about the safety of a child in Devon, contact our Multi-Agency Safeguarding Hub (MASH) on 0345 155 1071 or email mashsecure@devon.gov.uk with as much information as possible.

This page was last reviewed on 08-12-2023

This page will be next reviewed on 08-12-2026