Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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Windi Device - Advice - Extreme caution required.

If you are considering using the Windi device for your baby, speak to a health care professional.

Although the Windi device is sold by a range of well-known companies, Healthy Together wish to highlight concerns with the Windi device which currently has limited evidence based research to support the effectiveness of the product.

Concerns relate to:

  • possibility of causing inflammation/bleeding/pain to your infant during or following the insertion of the tube into the rectum
  • possibility of introducing infection into the rectum
  • mask medical conditions which mimic colic symptoms, such as Cow’s milk protein allergies, reflux, and rare bowel conditions

You can contact your Public Health Nurse (health visitor) via the contact number within your red book or ChatHealth for further advice and assessment.

If your baby is crying lots they could be suffering with colic. there is no obvious cause and is a common problem which should get better on its own. Take a look our coping with crying page and top tips for combating colic . 

Useful Links

  • ICON Advice for coping with a crying baby
  • NHS – coping with colic
  • Cry-sis – an organisation that offers support for families with excessively crying, sleepless and demanding babies. Their helpline is 08451 228 669, and is open 7 days a week from 9am – 10pm
  • Lullaby Trust – safe sleep guidance
ChatHealth Logo

Hertfordshire Community NHS Trust runs a confidential secure text messaging service for parents of children aged 0-5 years called ChatHealth. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a health visitor within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the service reopens.

  • ChatHealth messaging service:

    text

    07480 635164
  • Family Centre Service (Health Visiting and Family Support):

    phone

    0300 123 7572

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

This page was last reviewed on 07-11-2025

This page will be next reviewed on 07-11-2028