Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

Hertfordshire Community NHS Trust is responsible for the writing, publishing and updating of the content on this page.

Health Visitor advice line duty desk

What can a duty Health Visitor help with?

Advice and support over the telephone if your child is unwell
Advice over the telephone on breastfeeding/feeding your baby
Booking an appointment
Development or behaviour concerns
Healthy eating
Emotional support
Immunisations
Public health messages
Accident prevention

To speak to a Health Visitor, please call the Family Centre Service telephone line on 0300 123 7572, please select one of the following options:-

Select 1 if you live in the Welwyn, Hatfield, East Herts or Broxbourne area
Select 2 if you live in North Herts or the Stevenage area
Select 3 if you live in the Hertsmere, Watford or Three Rivers area
Select 4 if you live in the St Albans

Hertfordshire Community NHS Trust runs a confidential secure text messaging service for parents of children aged 0-5 years called ChatHealth. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a health visitor within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the service reopens.

ChatHealth messaging service:
text
07480 635164
Family Centre Service (Health Visiting and Family Support):
phone
0300 123 7572

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

Health Visitor advice line duty desk

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