Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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STEP 2 Under 5’s Parent-Infant/child relationship focused work

Step2 is a brief intervention child and adolescent mental health service within Hertfordshire, we have a specialised small team who work specifically with parent-infant/child relationship difficulties for babies and children aged 0-5 years old.

Common difficulties we support are:

  • Parents/carers struggling to feel a close relationship or bond with their baby/child
  • Parents/carers finding it difficult to understand and support their baby/child’s emotional needs
  • Parents/carers  who are struggling to feel confident with their baby/child
  • Children who are withdrawn, struggling to separate from carers or are anxious more than developmentally expected
  • Children who display frequent severe emotional outbursts, defiance, aggressive and/or destructive behaviour

The Step2 under 5’s team offer parent-infant/child relationship focussed work using strengths and evidence based approaches to promote emotional health and wellbeing for infants and young children through working with the parent. See leaflet for further information:

You can find out more about the Step2 under 5’s team through our website, where you can also find information on how to make a referral to us.

ChatHealth Logo

Hertfordshire Community NHS Trust runs a confidential secure text messaging service for parents of children aged 0-5 years called ChatHealth. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a health visitor within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the service reopens.

  • ChatHealth messaging service:


    07480 635164
  • Family Centre Service (Health Visiting and Family Support):


    0300 123 7572

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

This page was last reviewed on 23-10-2023

This page will be next reviewed on 23-10-2026