Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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The Neonatal Homecare Service

The Neonatal Homecare Service is made up of a team of nurses and nursery nurses that support the transition of your baby being discharged from the Neonatal Unit (NNU) to home.

As soon as a baby is admitted to NNU, the team start to plan for discharge as they know that parents want their baby home as soon as possible. They recognise the unique role that parents play in looking after their baby. Staff will be encouraging you to hold and feed your baby. If they are too small to feed, they can teach you how to give tube feeds and will also help you to establish breast feeding, encouraging ‘kangaroo care’ and showing you the importance of positive touch.

The team will make sure that you have everything you need and the support networks in place to safely care for your baby at home.

Some babies don’t need follow up or support from this team, however additional support is available if required.

The Homecare team and your Public Health Nurse (Health Visitor) will liaise very closely with each other and, although you are supported by the NNU Homecare team, your Public Health Nurse (Health Visitor) will continue to offer universal services such as your 10-14 day contact and your 6-8 week contact.

You can contact the NNU Homecare team on 0116 258 7706.


ChatHealth Logo

Leicestershire Partnership NHS Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called Chat Health. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

Page last reviewed: 15-04-2024

Next review due: 15-04-2027