Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

Leicestershire Partnership NHS Trust is responsible for the writing, publishing and updating of the content on this page.

You're viewing the site locally in: Leicester, Leicestershire & Rutland

Your child’s new birth contact

Please note that as a result of the current Covid-19 pandemic, health visiting support is being delivered differently. Many of the universal reviews utilise a blended approach of delivery with telephone, digital and face to face elements.

Most new birth contacts are now offered face to face within the home; there may be occasions where this contact needs to be over the telephone.

All public health nursing staff will wear the appropriate personal protective equipment (PPE) during face to face visits in compliance with national infection control measures.

If you wish to speak to a health visitor about this contact, please contact your health visiting team or ChatHealth on the number below.

You will be contacted by your Public Health Nurse (Health Visitor) to arrange a contact when your baby is 10-14 days old.

During this contact, you will be able to discuss lots of things, including:

  • Feeding your baby
  • Safe sleep and safety
  • Emotional wellbeing and the support available
  • Your family and environment

Part of this contact involves your baby being weighed and measured.

The Health Visitor will examine your baby, checking:

  • For signs of jaundice
  • Their eyes
  • Their mouth
  • Their umbilical cord and spine

They will talk you through what they are doing as they check your baby over.

Any marks, such as birth marks or marks from an assisted birth, will be documented on a body map in your child’s red book.

If there are any marks that can’t be identified a birth marks or birth injury, there is a process the Health Visitor will need to follow, known as safeguarding. This is to make sure your baby is safe. This leaflet explains the process.

You can find more advice and information in our ‘You and your newborn baby’ collection.

ChatHealth Logo

Leicestershire Partnership NHS Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called Chat Health. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

Page last reviewed: 28-09-2020

Next review due: 28-09-2023