Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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Care Confident is an educational and communication resource aimed at supporting families with under-five-year-olds in better understanding the signs and symptoms of the most common childhood illnesses, helping them to know what to do, and when to worry. It also aims to help parents and carers keep their children healthy.

Developed in partnership with local parents and carers, who came up with the name and slogan, and local health professionals, the materials were created in acknowledgment of the fact that some parents and carers worry that they do not have the knowledge to deal with certain situations when their child falls ill, such as making the correct diagnosis and providing the right treatment.

The reality is that a range of minor illnesses can be treated either at home, or quickly and effectively by visiting your local pharmacist, easing the pressure on other services such as GPs and walk-in centres and leaving A&E free for real emergencies.

Care Confident Booklet
Check out our easy-read booklet on common minor illnesses, helping parents to understand what they should do when their child is unwell and where and when to seek further treatment.

Care Confident Animations
Parents and carers can view six animation videos focusing on what to do if your child has a fever, cough, cold, worrying skin conditions or is experiencing an upset tummy.

Parents and carers can view a further 6 animation videos in English or Bengali covering oral health, solid foods and breastfeeding for your child.

Tower Hamlets GP Care Group logo

The 0-19 Single Point of Access, is the central hub for all health visiting services. You can call here to speak to the duty health practitioner, book appointments for clinic or health reviews, or give feedback about the service. We are open Monday to Friday, from 9am - 5pm (excluding bank holidays).

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

This page was last reviewed on 11-04-2023

This page will be next reviewed on 11-04-2026