Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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ICON - Coping with Crying

Babies cry. You can cope. ICON is all about helping people who care for babies to cope with crying.

ICON stands for ….

* I – Infant crying is normal
* C –Comforting methods can help
* O – It’s OK to walk away
* N – Never, ever shake a baby

Speak to someone if you need support such as your family, friends, Midwife, GP or Health Visitor.

Infant crying is normal and it will stop.
Babies start to cry more frequently from around 2 weeks of age. The crying may get more frequent and last longer. After 8 weeks of age babies start to cry less each week.

Comfort methods can sometimes soothe the baby and the crying will stop. Think are they;
* hungry
* tired
* in need of a nappy change

Try simple calming techniques such as singing to the baby or going for a walk. It’s okay to walk away if you have checked the baby is safe and the crying is getting to you. After a few minutes when you are feeling calm, go back and check on the baby.

Never , ever shake or hurt a baby.
It can cause lasting brain damage or death. If you are worried that your baby is unwell contact your GP or call NHS 111.

Visit the ICON website for more tips and support.

ICON Leaflet

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The 0-19 Single Point of Access, is the central hub for all health visiting services. You can call here to speak to the duty health practitioner, book appointments for clinic or health reviews, or give feedback about the service. We are open Monday to Friday, from 9am - 5pm (excluding bank holidays).

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

This page was last reviewed on 11-04-2023

This page will be next reviewed on 11-04-2026