Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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About your Health Visiting Service

Did you know that all parents & carers of pre school babies and children have access to the Health Visiting Service?

The Health Visiting service is led by Health Visitors who are qualified nurses and/or midwives who have additional training in community public health nursing. They are supported by support workers, nursery nurses, administrators and staff nurses. Together, the service offers a universal service to parents from 28 weeks pregnant through to when a child starts in full time school.

All parents are offered 5 contacts during the first 2 1/2 years of a child’s life, These might be digital, telephone, clinic appointments or home visits. All families might also need additional support at some stage when their child is young. This might be for health or developmental reasons. A Health Visitor can offer individualised assessments for those needing additional support and provide time limited support packages.

This film produced by the Institute of Health Visiting explains more about the role of a Health Visitor.

ChatHealth Logo

Walsall Healthcare NHS Trust runs a confidential secure text messaging service for parents of children aged 0-5 years called ChatHealth. The service operates Monday to Friday between 9am and 4pm, excluding bank holidays. All texts will be responded to by a health visitor within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the service reopens.

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

This page was last reviewed on 23-11-2022

This page will be next reviewed on 23-11-2025