Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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The Leicester Neonatal Service provides care for babies who need extra support following birth, including those requiring the most specialised forms of neonatal intensive care.

The service works with a team of specialist neonatal surgeons and offer surgery for a range of serious conditions. They have close working links with colleagues at the East Midlands Congenital Heart Centre and jointly treat a number of children with complex heart problems.

Leicester has the UK’s largest ECMO centre, providing this unique form of life support to our sickest patients.

The Neonatal Service is currently split across 2 sites. There is 42 cots with plans for expansion of the unit. At present, the Leicester Royal Infirmary houses their main intensive care, with facilities for 10 intensive care cots, 8 High Dependency Cots and 12 Special Care cots.

The Leicester General has a smaller unit with 12 Special Care cots. Many of the babies spend some time in both units. Click here to find accessibility information.

Leicester is the Lead Neonatal Intensive Care for the region, and the service works closely with other hospitals in the neonatal network. They work closely with the regional CenTre Neonatal Transport Service, which is based at the Leicester Royal Infirmary. Click here for further information about the network.

Virtual tour of the Neonatal Units

Leicester General Hospital virtual tour

Leicester Royal Infirmary virtual tour

ChatHealth Logo

Leicestershire Partnership NHS Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called Chat Health. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.

Healthy Together Logo

Leicestershire Partnership NHS Trust runs the Healthy Together Helpline for parents and carers in Leicester, Leicestershire and Rutland. The Helpline’s qualified health and administrative professionals offer easy to access, safe and free advice, support and signposting. Calls are answered from 9am – 4.30pm on weekdays, excluding bank holidays. Calls are charged at the same rate as calling a standard landline number.

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

Page last reviewed: 02-06-2025

Next review due: 02-06-2028