Should you need urgent health advice please contact your GP or call NHS 111. In an emergency please visit A&E or call 999

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Crying babies (ICON)

It’s normal for babies to cry, but it can be stressful and sometimes it is hard to cope. Most babies start to cry more often from 2 weeks of age, with a peak usually being seen around 6 to 8 weeks. It usually settles in the third to fifth month of life.

ICON is a programme used to give information about infant crying. This includes:

  • how to cope
  • support for parents/carers
  • how to reduce stress and prevent abusive head trauma in babies. (This used to be called shaken baby syndrome).

The evidence-based programme has a series of brief steps that reinforce the simple message making up the ICON acronym:

I – Infant crying is normal and it will stop

C – Comfort methods can sometimes soothe the baby and the crying will stop

O – It’s OK to walk away for a few minutes if you have checked the baby is safe and the crying is getting to you

N – Never ever shake or hurt a baby

ICON will be discussed with you by midwives, health visitors and GPs. It will be discussed at six key times before and after birth. Some families may be given further advice. ICON is also discussed by social care and voluntary organisations.

 

This video was not produced by Health for Under 5s and may contain adverts

This video was not produced by Health for Under 5s and may contain adverts

You can also watch the ICON Father Stories series here – showing the words of fathers relating to their experience of becoming a parent.

Useful links

ChatHealth Logo

Leicestershire Partnership NHS Trust runs a confidential secure text messaging service for parents of children aged 0-19 years called Chat Health. The service operates Monday to Friday between 9am and 5pm, excluding bank holidays. All texts will be responded to by a public health nurse (health visitor/school nurse) within 24 hours. Outside of the service working hours, you’ll receive a message back to inform you that your text will be responded to once the line reopens.

Healthy Together Logo

Leicestershire Partnership NHS Trust runs the Healthy Together Helpline for parents and carers in Leicester, Leicestershire and Rutland. The Helpline’s qualified health and administrative professionals offer easy to access, safe and free advice, support and signposting. Calls are answered from 9am – 4.30pm on weekdays, excluding bank holidays. Calls are charged at the same rate as calling a standard landline number.

Should you require urgent health advice in the meantime, please contact your GP, visit an NHS walk-in centre or call NHS 111. For emergencies, dial 999 or visit A&E.

Page last reviewed: 21-05-2024

Next review due: 21-05-2027